Wednesday, August 10, 2016

Digital Transformation and the First Law of Thermodynamics

  1. Jettison the Heavy Baggage and Digitally Tranform
  2. Digital Transformation - The Dark Side
  3. Business is Not as Usual in Digital Transformation
  4. 15 Rules for Winning in Digital Transformation
  5. The End Goal of Digital Transformation
  6. Digital Transformation and the Ignorance Penalty
  7. Surviving the Three Ages of Digital Transformation
  8. From Digital to Hyper-Transformation
  9. Believers, Non-Believers and Digital Transformation
  10. Forces Driving the Digital Transformation Era
  11. Digital Transformation Requires Agility and Energy Measurement
  12. A Doctrine for Digital Transformation is Required
  13. The Advantages of Advantage in Digital Transformation
  14. Digital Transformation and Its Role in Mobility and Competition
  15. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  16. Competing in Digital Transformation and Mobility
  17. Ambiguity and Digital Transformation
  18. Digital Transformation and Mobility - Macro-Forces and Timing
  19. Mobile and IoT Technologies are Inside the Curve of Human Time
Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, August 03, 2016

Digitally Transform and Jettison the Baggage

  1. Developing and implementing an OILS (optimized information logistics systems) for managing the real-time lifecycle of data from collection to archival 
  2. Achieving real-time business operational tempos to respond to digital interactions and user expectations
  3. Implementing intelligent process automation using artificial intelligence and machine learning to augment human thinking and work
  4. Ensuring shared situational awareness through the use of collaboration platforms
  5. Utilizing real-time contextually relevant data to personalize digital experiences 
  1. Digital Transformation - The Dark Side
  2. Business is Not as Usual in Digital Transformation
  3. 15 Rules for Winning in Digital Transformation
  4. The End Goal of Digital Transformation
  5. Digital Transformation and the Ignorance Penalty
  6. Surviving the Three Ages of Digital Transformation
  7. From Digital to Hyper-Transformation
  8. Believers, Non-Believers and Digital Transformation
  9. Forces Driving the Digital Transformation Era
  10. Digital Transformation Requires Agility and Energy Measurement
  11. A Doctrine for Digital Transformation is Required
  12. The Advantages of Advantage in Digital Transformation
  13. Digital Transformation and Its Role in Mobility and Competition
  14. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  15. Competing in Digital Transformation and Mobility
  16. Ambiguity and Digital Transformation
  17. Digital Transformation and Mobility - Macro-Forces and Timing
  18. Mobile and IoT Technologies are Inside the Curve of Human Time
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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, August 02, 2016

Digital Transformation and Guarantees

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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Monday, July 25, 2016

Business is Not as Usual in the Age of Digital Transformation

  1. Becoming a data-centered business
  2. Developing and implementing an OILS (optimized information logistics systems)
  3. Achieving real-time business operational tempos
  4. Implementing intelligent process automation using artificial intelligence and machine learning
  5. Ensuring a shared situational awareness through the use of collaboration platforms
  6. Utilizing real-time contextually relevant data to personalize digital experiences
  7. Redesigning and re-architecting to become a digitally agile business 
  1. 15 Rules for Winning in Digital Transformation
  2. The End Goal of Digital Transformation
  3. Digital Transformation and the Ignorance Penalty
  4. Surviving the Three Ages of Digital Transformation
  5. From Digital to Hyper-Transformation
  6. Believers, Non-Believers and Digital Transformation
  7. Forces Driving the Digital Transformation Era
  8. Digital Transformation Requires Agility and Energy Measurement
  9. A Doctrine for Digital Transformation is Required
  10. The Advantages of Advantage in Digital Transformation
  11. Digital Transformation and Its Role in Mobility and Competition
  12. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  13. Competing in Digital Transformation and Mobility
  14. Ambiguity and Digital Transformation
  15. Digital Transformation and Mobility - Macro-Forces and Timing
  16. Mobile and IoT Technologies are Inside the Curve of Human Time
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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Monday, July 18, 2016

15 Rules for Winning in Digital Transformation and the Doctrine to Match

  1. Data is the modern commercial battlefield
  2. Information dominance is the strategic goal
  3. It takes an “Optimized Information Logistics Systems” (OILS) to compete
  4. Advantages in speed, analytics, operational tempos and information logistics - determine the winners
  5. Real-time operational tempos are required
  6. Businesses that can “analyze data and act and with speed” dominate those which are slower
  7. Advantages exponentially increase competitive advantages
  8. Situational awareness enables innovations and operations at a lower cost and with increased efficiencies
  9. Principal of API Acceleration & Mobility – As demand for mobile apps increases, an even greater demand for new APIs and changes across the business and IT will arise
  10. Mobile apps provide only as much value as the systems behind them
  11. The more data that is collected, analyzed and used, the greater the economic value and innovation opportunities it produces
  12. Data has a shelf life, and the economic value of data diminishes quickly over time
  13. The economic value of information multiplies when combined with context and right time delivery
  14. The size of opponents are less representative of power today, than the quality of their sensor systems, mobile communication links and their ability to use information to their advantage
  15. Ultimately winners will dominate by automating decision-making and executing repetitive work using robotic process automation better and faster than competitors through the implementation of artificial intelligence and machine learning
  1. Digital Transformation and the Ignorance Penalty
  2. Surviving the Three Ages of Digital Transformation
  3. From Digital to Hyper-Transformation
  4. Believers, Non-Believers and Digital Transformation
  5. Forces Driving the Digital Transformation Era
  6. Digital Transformation Requires Agility and Energy Measurement
  7. A Doctrine for Digital Transformation is Required
  8. The Advantages of Advantage in Digital Transformation
  9. Digital Transformation and Its Role in Mobility and Competition
  10. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  11. Competing in Digital Transformation and Mobility
  12. Ambiguity and Digital Transformation
  13. Digital Transformation and Mobility - Macro-Forces and Timing
  14. Mobile and IoT Technologies are Inside the Curve of Human Time
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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, June 15, 2016

The Latest Mobile & Digital Expert Interviews by Kevin Benedict

Go behind the scenes of the retail and fashion world with SAP and enterprise mobility expert, Kevin Benedict.  In this video Kevin Benedict interviews SAP's Tim Hood GVP, Retail Strategy and Technology. 

Video Link: https://www.facebook.com/HANAbySAP/videos/1179750908715401/

Learn about mobile solutions for farmers in Brazil.


Video Link: https://www.facebook.com/HANAbySAP/videos/1180359911987834/

Learn about digital transformation strategies from Microsoft's Rob Tiffany.


Mobility expert Kevin Benedict interviews Box's Chief Strategy Officer and SVP of Platforms Jeetu Patel. 



Kevin Benedict's latest video on mobile commerce trends and strategies.



In this interview, Kevin Benedict interviews SAP's VP of Platform Technologies, Ken Tsai on digital transformation and machine learning.



In this interview, Kevin Benedict interviews APAC mobility expert and Kony Solutions VP of Sales Engineering, Malachy Martin on the latest trends in enterprise mobility.



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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The End Goal of Digital Transformation

  1. Accelerates speed to market
  2. Strengthens competitive positioning
  3. Boosts revenue growth
  4. Raises employee productivity
  5. Expands ability to acquire, engage and retain customers 
  1. Digital Transformation and the Ignorance Penalty
  2. Surviving the Three Ages of Digital Transformation
  3. From Digital to Hyper-Transformation
  4. Believers, Non-Believers and Digital Transformation
  5. Forces Driving the Digital Transformation Era
  6. Digital Transformation Requires Agility and Energy Measurement
  7. A Doctrine for Digital Transformation is Required
  8. The Advantages of Advantage in Digital Transformation
  9. Digital Transformation and Its Role in Mobility and Competition
  10. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  11. Competing in Digital Transformation and Mobility
  12. Ambiguity and Digital Transformation
  13. Digital Transformation and Mobility - Macro-Forces and Timing
  14. Mobile and IoT Technologies are Inside the Curve of Human Time
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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Friday, May 27, 2016

Surviving the Three Ages of Digital Transformation

  1. From Digital to Hyper-Transformation
  2. Believers, Non-Believers and Digital Transformation
  3. Forces Driving the Digital Transformation Era
  4. Digital Transformation Requires Agility and Energy Measurement
  5. A Doctrine for Digital Transformation is Required
  6. The Advantages of Advantage in Digital Transformation
  7. Digital Transformation and Its Role in Mobility and Competition
  8. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  9. Competing in Digital Transformation and Mobility
  10. Ambiguity and Digital Transformation
  11. Digital Transformation and Mobility - Macro-Forces and Timing
  12. Mobile and IoT Technologies are Inside the Curve of Human Time
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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, May 24, 2016

Digital Transformation Expert Interviews: SAP's Ken Tsai

Last week I had the privilege to speak with many different digital transformation and mobility experts at SAP's large annual user conference SAPPHIRENOW 2016. I filmed several of these interviews, and this one, with SAP's VP of Platform Technologies, Ken Tsai, is especially insightful.

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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, May 03, 2016

The Impact of Digital Transformation

Digital transformation is a revenue growth engine according to fifty futurists we surveyed.  Many companies are already experiencing significant benefits and gaining competitive advantages. The futurists predicted the top five impacts of digital transformation on businesses by the year 2020 will be:
  1. Speed to market
  2. Competitive positioning
  3. Revenue growth
  4. Productivity
  5. New distribution channels 
Given the importance of these top-five on revenue growth and the future success of a business, who would not want to digitally transform their enterprise?  Non-believers that's who.  Non-believers, aka laggards, in our study of 2,000 executives don't believe in significant digital transformation now, or in the future.  They don't demonstrate a sense of urgency or a recognition of the massive changes happening around them today.  They seem blind to the fact companies are witnessing an increase in revenue already from their digital transformation investments.
Digital transformation-believers aka digital leaders, however, are investing significantly more now, and receiving positive ROIs on their investments already.  As a result, they plan to invest greater amounts in the future, and predict higher ROIs in the future relative to non-believers.
Based on our survey data, believers and non-believers are seeing alternative realities.  Non-believers, if they don't quickly become converts, are going to face increasing challenges staying competitive and relevant against digitally transformed competitors.
When we asked mid-level managers to list the top 10 mistakes companies are making regarding digital transformation today, they listed the following in order of rank:
  1. Moving too slowly
  2. Lack of clear digital strategy
  3. Company has the wrong leadership for digital transformation
  4. Investing too little in new technology
  5. Not focusing enough on cyber-security
  6. Culture that discourages innovation
  7. Lack organizational structures to drive digital transformation
  8. Ignoring fresh thinking from external sources
  9. Not educating the entire organization on digital transformation
  10. Neglecting to hire the right digital talent
This list describes the actions or non-actions we are seeing from non-believing companies.
Let's pull all our findings together and review once again:
  • Futurists see digital transformation as a revenue growth engine
  • Believers are already reporting positive ROIs, and as a result, plan even higher levels of investment and revenues in the future.
  • Non-believers are investing little today, seeing little ROI, and are planning relatively little investment in digital transformation in the future.
  • Mid-level managers report the biggest challenges are moving too slowly, a lack of a clear strategy, wrong leadership and too little investment in new technologies.
  • The revenue gap between what believers and non-believers predict in the future as a result of digital transformation is significant across all industries.  Survey participants believe the bulk of the revenue gains will be achieved by the year 2020, with incremental gains continuing thereafter.  That is only 3.5 years from now. Yikes! That reflects a view that more revenue is available now for fast movers.  It also suggests a realization that a lot of work needs done quickly.  Non-believers, because of inaction and/or a lack of investment, seem likely to miss out on these early revenue gains and will suffer competitively.
Businesses must invest the time and effort now to understand the impact of digital transformation on their industry, market and company.  Once there is situational awareness achieved and a clear vision articulated, a digital transformation doctrine needs to be developed and socialized so strategies can be developed to achieve the vision set forth in the doctrine.  What technologies should believers invest in over the next 3.5 years to achieve digital transformation?  In the opinions of over 2,000 survey participants the largest business impacts will come from the following technologies:
  1. Big data/business analytics
  2. Cyber-security
  3. Cloud
  4. Collaboration technologies
  5. Mobile technologies
  6. IoT/sensors
  7. Artificial intelligence
  8. Digital currency
  9. Sharing economy
  10. Social Media 
When asked for year 2025 predictions, survey participates anticipate a similar list, but with even higher business impacts from each.
It is interesting that core systems like ERPs, CRMs, HCMs and SCMs were not identified as driving high business impact.  I am wondering if companies still view digital transformation as "add-on" technology?  In my view, a business' ability to convert from "human-time" to "digital-time" and operate at a real-time operational tempo requires digital transformation across the entire ILS (information logistics system).  The ILS is the master or umbrella system that manages and processes data across the entire organization to optimize business performance and customer interactions.  This ILS system includes all the core systems that today, often involve legacy systems incapable of supporting the new world of digital-time.  It is my analysis that many companies will ultimately be required to replace legacy core systems in order to accomplish true digital transformation.
If you find yourself sitting in IT and business meetings every week listening to how existing legacy IT systems will not permit new business processes, new business services, new business models and new innovations required to compete and win, then you should recognize those are red flags and things can get ugly, quickly.
When the New Year's ball drops at midnight and year 2020 comes around, will you be found among the believers?  Stay tuned for my new report on digital transformation technologies and strategies.
Read more on digital transformation strategies here:
  1. Forces Driving the Digital Transformation Era
  2. Digital Transformation Requires Agility and Energy Measurement
  3. A Doctrine for Digital Transformation is Required
  4. The Advantages of Advantage in Digital Transformation
  5. Digital Transformation and Its Role in Mobility and Competition
  6. Digital Transformation - A Revolution in Precision Through IoT, Analytics and Mobility
  7. Competing in Digital Transformation and Mobility
  8. Ambiguity and Digital Transformation
  9. Digital Transformation and Mobility - Macro-Forces and Timing
  10. Mobile and IoT Technologies are Inside the Curve of Human Time

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Kevin Benedict
Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.